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Our customers basically deal with electromagnetic waves which means that any problem propagates at the speed of light and is felt instantly by their customers. So, we have to guarantee the fastest possible response to their tickets.

At Consultix, our support department has a deep belief that; Customer's daily operations are our daily operations until its accomplished, customers’ problems are our problems until its solved and what’s disturbing customers’ missions is irritating us.

Our team is raised in a culture that they love to solve people’s problems. We get very delighted when a customer confirms to us that everything is ok. We are eager to hear that.

To bolster this culture, we are continuously applying and developing latest techniques and provisions to ensure our support team delivers highest customer satisfaction.